Shopping Online
Benefits
Lower Prices because of reduced overheads
Conveniance
Choice - can easiy compare a number of shops
Drawbacks
Delivery problems
Hidden costs - postage, packing, insurance
Returns
Security - non receipt, not as described
Banking
Benefits
Conveniance
Saves time
Better control of finances
Privacy
More information
Save money
more services available
Drawbacks
Securite, fraud etc
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